Client Success Manager till SwimBird
Swimbird
Established in 2018, Swimbird stands at the forefront of Wealth-Tech innovation. Located in the heart of Stockholm, our office is the epicenter for pioneering financial technology. Our flagship Swimbird Portfolio Platform (SWIP) delivers real-time, tailored portfolio management solutions, supporting diverse financial instruments and client needs across global markets. As we continue to scale, we are looking to enrich our dedicated team with a Client Success Manager who will ensure our clients thrive using our services.
What you will be doing
As a Client Success Manager, you will play a crucial role in onboarding and implementing new clients onto our platform, providing them with the necessary support to navigate their investment queries. Your responsibilities will include:
- Facilitating onboarding and implementation processes for new clients.
- Supporting existing clients with administrative issues concerning their investments.
- Leading initial meetings with new clients to understand and drive their success.
- Capturing client requirements during discussions and collaborating with the tech team to address these needs.
- Assisting both the client and sales teams with analytical tasks.
- Testing new functionalities within the platform to enhance user experience.
What we are looking for
- A minimum of a high school diploma and one year of relevant work experience.
- A problem solver that can take own initiatives to move client experience forward.
- A passion for tech.
- A strong interest in the financial market
- Fluency in both Swedish and English is essential.
- Excellent customer service skills, eagerness to learn, and thrive in a fast-paced startup environment.
Desirable
- Experience in customer service, particularly within the finance sector.
- Knowledge of private banking, and experience managing significant investor accounts.
What we offer
- A vital role where you can grow and make a difference in an innovative company.
- A flexible and stimulating work environment in a team that values your input.
- Benefits such as in-office training sessions and inspiring breakfast meetings.
Application
Are you ready to advance your career with us at Swimbird? Please submit your application including your resume and a cover letter today. We conduct interviews on a rolling basis and will fill the position as soon as we find the right candidate.
Become part of our success story - we look forward to your application to Swimbird!
- Avdelning
- Sales
- Platser
- Stockholm
- Distansarbete
- Hybridarbete
- Anställningsform
- Heltid
Stockholm
Om Jobbs On Sweden AB
Jobbs On Sweden AB (559163-2780) är den lilla rekryteringsfirman med det stora engagemanget. Vi arbetar alltid utifrån kundens önskemål och behov.
Vi erbjuder därmed personal som passar in i företagskulturen kombinerat med efterfrågad kompetens och arbetslivserfarenhet. Inga önskemål är för stora eller för små.
Genom att förstå våra kunder och partners företagsprofil kan vi erbjuda ”rätt kandidat på rätt plats”.
Vi är ett företag som jobbar med uthyrning och rekrytering.
Vi är medlemmar i Almega Kompetensföretagen och har kollektivavtal med LO och Unionen.
Client Success Manager till SwimBird
Swimbird
Läser in ansökningsformuläret